Delivery Policy

At Ankur Gupta, we provide digital services and custom solutions. Since our offerings are service-based rather than physical products, delivery refers to the completion and handover of digital work, reports, files, setups, or online access.

1. Delivery Method

Services may be delivered through one or more of the following methods:

• Email communication

• Google Drive / cloud file sharing

• WhatsApp or approved messaging platforms

• Direct website implementation

• Dashboard / admin panel access

• Project management tools

• Live links or hosted previews

2. Delivery Timelines

Estimated delivery timelines vary depending on the service purchased, project complexity, and client responsiveness.

Typical timelines may include:

• Small tasks / consultations: 1–3 business days

• Content writing / design tasks: 2–7 business days

• Website or technical projects: 5–21 business days

• Monthly retainers: Ongoing as per agreement

Specific timelines may be communicated individually for each order.

3. Factors That May Affect Delivery

Delivery may be delayed if:

• Required content, approvals, or credentials are pending

• Scope changes are requested after project start

• Additional revisions are requested

• Third-party platforms face downtime or restrictions

• Complex technical issues arise

We will communicate any significant delays where possible.

4. Client Responsibilities

To ensure timely delivery, clients should provide:

• Accurate requirements

• Branding assets, text, images, and content

• Login credentials (where required)

• Timely feedback and approvals

• Clear communication

5. Revisions & Final Handover

Where revisions are included, final delivery occurs after the agreed revision cycle or upon approval of deliverables.

6. No Physical Shipping

We do not ship physical products unless explicitly mentioned. No courier or shipping charges apply to standard digital service orders.

7. Failed Communication

If we are unable to reach the client for approvals or required inputs, delivery timelines may pause until communication resumes.

8. Acceptance of Delivery

Delivered work is considered accepted when:

• Client confirms approval

• Deliverables are used, published, or implemented

• No concerns are raised within a reasonable review period

9. Urgent / Priority Delivery

Expedited delivery may be available for selected services at additional cost, subject to availability.

10. Contact Us

For delivery updates or project status, please contact us through our official website contact form or approved communication channels.